I’m officially halfway through my traineeship now – week 26 is over and done with. I thought I’d have a look back at some of the things I was most nervous about at the beginning, and see how things have changed now. I went through my first few blog posts and found loads of places where I said “I’m scared of X” or “I don’t really like Y”. Here are a few things that terrified me six months ago:
– Having a job. As I’ve mentioned a few times, this is my first ever 9-5 real-world job, and so I was really nervous about what it actually would be like, and whether I’d fit in and actually like it. Luckily my fears about this were unfounded, as everyone’s really friendly and the work is (mostly) interesting and enjoyable (giant spreadsheets excluded).
– Being the “new girl”. I’ve never liked being the centre of attention, so being the new person who everyone’s watching, and who’s being a bit of a nuisance because she doesn’t have a clue what she’s doing, made me feel a bit uncomfortable at first. But again, as I got to know people and learned more, I felt less like a sore thumb and more like part of the team. When I started being able to do projects such as digitisation on my own, it helped me feel less like I was getting under people’s feet, which really helped.
– Doing something wrong. I think this is a pretty normal fear, to be honest! I was deathly afraid of doing something so terribly wrong that I’d get fired on the spot – but even though I did make mistakes, they were easily fixable, and the world didn’t end. After I broke the photocopier by accidentally pulling its lid off, I think this fear was well and truly vanquished. Of course I still don’t want to make mistakes, but I’m able to acknowledge now that everyone will do so now and then, and I’m not so scared of the consequences any more.
– Answering the phone. I am quite shy in social situations, which has meant in the past that I didn’t want to go to places like the bank or the post office, or generally put myself in situations where I’d have to talk to people I didn’t know. I’m slowly getting better at this, although I still have to rehearse conversations in my head before going to the bank. For the first few weeks here I was, understandably, quite wary of the phone – I knew I would be unable to help whoever was on the other end of it, so I tended to just run away from it instead. But these days I can answer the phone to pretty much anyone and know that I can deal with most queries unless they’re really unusual, which has helped me feel a lot more confident in myself in terms of social skills.
– Dealing with customers. This is another “social skills” thing that I feel a lot better about these days. I’ve always been able to talk to people and explain things to them, but since working here and interacting with students and staff with all sorts of queries and complaints, I feel a lot more secure in how I deal with various situations. The training we had back before Christmas on dealing with difficult customers certainly helped as well, as I’ve had quite a few times where I’ve had to tell people about large fines or other problems. Obviously, for librarianship, customer service skills can be really important, so I’m really glad I’ve had so many opportunities to get better at this during the year.
– Podcasting. This is something I’d never done before, but seeing as making a podcast involves a PowerPoint presentation and a spoken explanation of how to use something, it wasn’t nearly as terrifying as I’d imagined, and I’m now on to my third one.
I’ve definitely come a long way since the early days of my traineeship, but there’s a lot of stuff I still want to try out and become braver about. Next week is my first joint teaching session, which I’m looking forward to (and a bit nervous about). Hopefully I’ll have other opportunities to do this later on in the year, because even though I’m apprehensive, I think I’ll enjoy it.
I also want to attend some events on librarianship, so I’m starting off with Manchester NLPN’s Spring Event in April. After that I may even get brave enough to attend an unconference or Library Camp!
I want to get more involved in projects where I can test my skills and learn new things, for example the overhaul of our digitisation records, which I did before Christmas. Hopefully as we progress through this year and more preparations are made for the move in 2014, there’ll be opportunities for me to take on some responsibilities for things like this.
Finally, I want to do more networking. Generally, being a shy person has meant that I’ve shied away (geddit?) from interacting with people, either face-to-face or on social media, but I’m gradually getting more involved in online chats about library-related things. I’m a regular lurker on #uklibchat discussions on Twitter, but one day soon I might actually bite the bullet and join in – what’s the worst that can happen? I think attending events will also help with networking, as we don’t get many opportunities in our traineeship to meet people from outside MMU, and it’ll be interesting to meet people from other types of libraries at the MNLPN event in April.
The first six months of this job have flown by, and I’m really looking forward to seeing what the warmer, sunnier half of my traineeship will bring. Here’s to the future!
(featured header image from http://www.flickr.com/photos/ewestrum/4590703575/)